Refund policy

Refund Policy

Sorry, due to COVID-19. We do not offer returns.

Missing or Wrong Items

If we messed up, we want to make things right!

We will offer a replacement or refund for missing or wrong item(s) sent out to you. Please reach out to us within 10 days with your claim to have this rectified for you with the next steps. 

Damages and Issues 
Please inspect your order upon arrival and contact us within 7 days if the item(s) has been defective or damaged upon arrival. 

You will be required to provide a photo of your damaged or wrong item(s). You may send this to us at info@rootedbyroyalty.co 

To start a claim, please contact us at info@rootedbyroyalty.co.